Trusted by Thousands of Healthcare Providers Nationwide

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How Does Past Patient Outreach Work?

After signing with RepuGen, we’ll send review requests to patients you’ve seen recently, so you can retroactively collect authentic feedback and positive reviews that reflect the great care you've already delivered.

PPO can jump-start your online reputation, helping you quickly build momentum and the credibility your practice deserves.

How It Works

Start with RepuGen

You can start the Past Patient Outreach process immediately after you sign up!

Choose Your Integration Method

Seamlessly connect RepuGen to your EHR to automate the process, or simply send us your patient list, and we'll handle the rest.

Set Your Cadence

Decide how quickly review requests are sent, all at once or gradually over time. We'll tailor the timing to your preference.

Watch Your Reputation Rise

After launch, most practices see a noticeable increase in both review volume and average ratings within just a few weeks.

From 3.6 to 4.7 Stars in 30 Days - Powered by RepuGen’s Past Patient Outreach

409.68% more online reviews and a major boost in star rating after one month of using RepuGen’s Past Patient Outreach (PPO) Solution

Past Patient Outreach PPCSWFL Case Study - 30 Day Results

Case Study Overview:

When Physicians’ Primary Care of Southwest Florida partnered with RepuGen, they aimed to strengthen their online presence and engage more effectively with past patients. Using our Past Patient Outreach solution, we reached out to patients who had previously visited their practice, encouraging them to share authentic feedback online.

Within just 30 days, the practice achieved remarkable results: a 409.68% increase in online reviews and an improvement in their average rating from 3.6 to 4.7 stars.

This success demonstrates how targeted outreach to past patients can rebuild trust, enhance credibility, and drive measurable growth for healthcare practices.

Ready to See the Difference?

Start your Past Patient Outreach today and take control of your practice's online reputation.

FAQs

What is the Past Patient Outreach?

The Past Patient Outreach helps you request reviews from patients seen in the past three months, giving your online reputation an immediate boost.

How does it benefit my practice?

It increases your review count and rating, strengthening your online presence and helping more patients find and trust your practice.

How long does it take to see results?

Most practices see noticeable improvement within the first few weeks after the blast.

Do I need to provide a patient list for manual uploads?

Yes, if you're not using integration, we'll need your patient list. After that, we handle everything.

Is it HIPAA-compliant?

Absolutely. RepuGen is fully HIPAA-compliant, ensuring patient data is always secure.

Can I control the sending cadence?

Yes, you can set your preferred cadence to match your practice's workflow and patient engagement strategy.